Acceptable Use Policy

This Acceptable Use Policy (“AUP”) governs your conduct when using Montaic and applies to all subscribers and authorized users.

4.1 Permitted Uses

Montaic is designed for use by licensed real estate professionals and their authorized team members for the purpose of generating, managing, and distributing real estate marketing content.

4.2 Prohibited Conduct

You agree not to use the Services to:

(a) Generate content that violates the Fair Housing Act or applicable state and local fair housing laws, including discriminatory language based on race, color, national origin, religion, sex (including sexual orientation and gender identity), familial status, disability, and any additional classes protected under applicable state or local fair housing laws.

(b) Create deceptive or materially misleading property listings or marketing materials.

(c) Misrepresent property characteristics, pricing, availability, or condition in generated content.

(d) Generate content for properties you are not authorized to market.

(e) Produce spam, bulk unsolicited communications, or content intended to deceive consumers.

(f) Attempt to extract, reverse-engineer, or replicate our proprietary prompts, templates, or AI configurations.

(g) Use the platform to harass, defame, or infringe on the rights of any individual or entity.

(h) Share, resell, or redistribute your account access or generated content as a competing service.

(i) Upload malicious content, viruses, or code intended to disrupt the Services.

(j) Use the platform for any purpose unrelated to real estate marketing without prior written consent.

4.3 Fair Housing Compliance

Montaic is committed to fair housing principles. Our content generation systems include safeguards intended to reduce the risk of discriminatory language in generated outputs, including prompt-level instructions designed to avoid language indicating preference for or against protected classes and to focus on property characteristics rather than describing ideal occupants.

However, these safeguards are not guaranteed to be effective in all cases. AI models trained on historical data may reproduce language patterns that could have disparate impact effects, even absent discriminatory intent. Montaic commits to ongoing monitoring and improvement of its fair housing safeguards, including periodic review of generated outputs for patterns that could indicate discriminatory effects.

You remain solely responsible for reviewing all generated content for compliance with the Fair Housing Act, state fair housing laws, and local regulations before publication. This shared responsibility framework means Montaic maintains the technical safeguards and you perform the human review. Content that violates fair housing principles must not be published.

If you identify any generated content that may violate fair housing standards, please report it to compliance@montaic.com.

4.4 MLS & Regulatory Compliance

You are responsible for ensuring that all generated content complies with your local MLS rules, state real estate commission regulations, and any applicable advertising guidelines. Montaic does not guarantee compliance with any specific MLS or regulatory body's requirements.

Certain MLS boards and regulatory bodies have adopted or are developing rules regarding AI-generated listing content. You are responsible for understanding and complying with any AI-specific disclosure or review requirements imposed by your MLS, state real estate commission, or local board.

4.5 Electronic Communications Compliance

You are solely responsible for ensuring that any content generated by the Services and distributed via email, text message, or social media complies with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and applicable state anti-spam and electronic communications laws.

4.6 Enforcement

We reserve the right to investigate and take appropriate action in response to violations of this AUP, including warning, suspension, or termination of your account. Repeated or egregious violations may result in immediate termination without prior notice.